Microsoft takes on Google Search with AI | Technology News

Microsoft takes on Google Search with AI | Technology News

Microsoft Corp is revamping its Bing look for engine and Edge world wide web browser with artificial intelligence, the enterprise reported on Tuesday, in a person of its biggest efforts yet to direct a new wave of engineering and reshape how people today obtain information.

Microsoft is staking its long term on AI by means of billions of bucks of financial commitment as it instantly difficulties Alphabet Inc’s Google. That could indicate new levels of competition for small business buyers employing cloud and collaboration solutions as nicely as a vigorous return to client markets wherever Google now sales opportunities.

Operating with the startup OpenAI, Microsoft is aiming to leapfrog its rival and perhaps claim wide returns from instruments that pace up all way of articles development, automating responsibilities, if not employment them selves.

“This technologies is going to reshape really much just about every application classification,” Microsoft Main Government Satya Nadella told reporters in a briefing at Microsoft headquarters in Redmond, in Washington condition.

Some buyers be expecting the technological know-how to make new marketplaces even as Huge Tech providers compete for dominance. Shares of Microsoft rose 3.8 per cent in afternoon buying and selling, and Alphabet acquired 3.6 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}.

The energy of so-identified as generative AI, which can build just about any text or image, dawned on the public very last calendar year with the release of ChatGPT, the chatbot sensation from OpenAI. Its human-like responses to any prompt have presented persons new means to consider about the options of internet marketing, crafting term papers or disseminating news, or even how to query details on the net.

The new Bing look for engine is live in limited preview on desktop computer systems and will be obtainable for cellular products in coming weeks.

Bing will be powered by AI and run on a new “large language model” that is far more strong than ChatGPT, said Microsoft Purchaser Chief Marketing Officer Yusuf Mehdi. A chatbot will assistance users refine queries a lot more conveniently, give a lot more appropriate, up-to-day results, and even make browsing a lot easier.

Bing is considerably at the rear of Google in research sector share.

Microsoft is now aiming to sector OpenAI’s technological know-how, such as ChatGPT, to its cloud prospects and incorporate the very same energy to its suite of items, which includes look for.

Close to-term, “the partnership with OpenAI is far more relevant for its organization consumers,” stated Gartner analyst Jason Wong. Still, he stated, it could give “disruptive opportunities” in purchaser businesses as properly.

“Except for gaming, Microsoft has not been a leader in critical consumer technologies, this kind of as research, cell and social media,” he included.

Google has taken note. On Monday, it unveiled a chatbot of its personal named Bard, when it is setting up to release AI for its look for motor that can synthesize substance when no easy reply exists on the web.

Microsoft’s conclusion to update its Edge browser will intensify competitiveness with Google’s Chrome browser.

The rivalry in research is now amid the industry’s most significant, as OpenAI sets up Microsoft to extend its 9 per cent share at Google’s price, said Daniel Ives, an analyst with Wedbush Securities.

Sensible employs

At the event, Mehdi demonstrated how the AI-enhanced look for engine will make buying and building e-mails less difficult. A demonstration showed how Bing could estimate, for instance, whether or not a particular sort of couch could in good shape in the back of a car or truck by pulling with each other Internet facts on one’s automobile proportions.

For the quarter ending December 31, Alphabet claimed $42.6bn in Google Search and other income, when Microsoft posted $3.2bn from search and news advertising and marketing.

At the rear of Microsoft’s OpenAI partnership is its program to commit in supercomputer growth and cloud guidance so the startup can release much more subtle technological innovation and goal at the stage of device intelligence dreamed up in science fiction.

The fruit of this operate, nevertheless, is a lot more quick. Very last week Microsoft declared the startup’s AI will generate conference notes in Teams, its collaboration program, as very well as suggest e-mail replies to distributors utilizing its Viva Sales subscription.

Technology News Roundup: Factbox-Chinese tech firms working on ChatGPT-style technology; Croatian restaurant offers one pot menu cooked by robotic chef and more

Technology News Roundup: Factbox-Chinese tech firms working on ChatGPT-style technology; Croatian restaurant offers one pot menu cooked by robotic chef and more
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Subsequent is a summary of recent science information briefs.

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Egypt opens 4,000-yr-old tomb on Luxor’s West Lender, oldest open up to community

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Egypt has restored, documented and opened to travellers the Center Kingdom tomb of Meru, the oldest internet site accessible to the community on Luxor’s West Bank, house to some of its most amazing Pharaonic monuments like the Valley of the Kings. Meru was a large-ranking official at the court docket of the 11th Dynasty King Mentuhotep II, who reigned until finally 2004 BC and who, like Meru, was buried at the necropolis of North Asasif, the ministry reported in a assertion on Thursday.

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‘Whodunit’ mystery arises about trove of prehistoric Kenyan stone resources

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Scientists have a mystery on their arms following the discovery of 330 stone resources about 2.9 million many years old at a web-site in Kenya, together Lake Victoria’s shores, that have been used to butcher animals, which includes hippos, and pound plant material for foods. Which of our prehistoric kinfolk that ended up strolling the African landscape at the time created them? The main suspect, scientists explained on Thursday in describing the findings, may possibly be a surprise.

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Factbox-Chinese tech corporations operating on ChatGPT-style technology

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The world excitement around Microsoft chatbot ChatGPT has spread to China, shoring up stocks in synthetic intelligence (AI) relevant corporations and prompting a flurry of community providers to announce rival tasks. Like Microsoft and Google,Chinese tech giants this kind of as Baidu and Alibaba as well as smaller begin-ups have been doing the job on AI assignments for a long time.

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Croatian restaurant provides a person pot menu cooked by robotic chef

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Craving gnocchi with lamb, black risotto or zucchini pasta? You can get any of them at a Croatian cafe where a robotic chef is equipped to rustle up about 70 diverse a person pot meals. Its proprietors say they believe that the BOTS&POTS Sci-Food items bistro in Zagreb is the world’s only restaurant wherever completely ready-to-take in foods in a pot are made by robotic cookers with no human involvement other than loading the gadgets with new ingredients.

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Blue Origin awarded its to start with NASA interplanetary start contract for Mars mission

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Blue Origin, the non-public area firm established by billionaire Jeff Bezos, was awarded its initial interplanetary NASA deal on Thursday to start a mission up coming calendar year to study the magnetic field all around Mars, the U.S. area agency and organization explained. Ideas simply call for Blue Origin’s not long ago developed New Glenn significant-lift rocket to blast off with NASA’s dual-spacecraft ESCAPADE mission in late 2024 from the Cape Canaveral Space Power Station in Florida, the agency mentioned.

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SpaceX test-fires Starship booster in milestone for debut orbital start

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SpaceX’s towering Tremendous Hefty booster, a person 50 percent of the firm’s Starship rocket process, briefly roared to daily life for the 1st time on Thursday in a test-firing that places the behemoth moon and Mars car or truck closer to its first orbital flight in the coming months. 30-just one of the Tremendous Heavy’s 33 Raptor rocket engines fired for roughly 10 seconds at SpaceX’s amenities in Boca Chica, Texas, the company’s chief executive, Elon Musk, tweeted shortly after the exam, revealed for the duration of a livestream.

(With inputs from organizations.)

Tech with ties to China: What to avoid

Tech with ties to China: What to avoid

Color me shocked that TikTok has not been banned in the U.S. but. Simply cannot end applying it? Just take this simple stage to maintain your information from heading again to China.

It is not just applications. A lot more than a 3rd of the world’s electronics are produced in China. There’s a big difference concerning products and solutions manufactured in China and all those produced by corporations with ties to the Communist Chinese govt.

Now, just before we dive in, know that there are a great deal of allegations the companies underneath have federal government ties, but it’s up for discussion how considerably the Chinese governing administration is truly concerned in functions. I am sharing this to support you make a lot more educated selections on what you buy and use each day.

Get my absolutely free 5-moment publication maintaining 400,000+ folks tech safe and sound and aware.

Apps reporting back again to China

TikTok is a dominant drive. Far more than 138 million Individuals use the online video-sharing app owned by a organization termed ByteDance. 

PRODUCTION - 11 July 2022, Baden-Wuerttemberg, Stuttgart: ILLUSTRATION - A teenager taps on the TikTok app on a smartphone. 

Output – 11 July 2022, Baden-Wuerttemberg, Stuttgart: ILLUSTRATION – A teenager faucets on the TikTok app on a smartphone.  (Marijan Murat/image alliance by means of Getty Images)

FCC Commissioner Brendan Carr reported ByteDance must comply with Chinese authorities rules. FBI Director Chris Wray said TikTok could be utilised for “influence operations” and that consumer details is in the arms of the Chinese government.

TIKTOK ALGORITHM Secret: WHAT WE KNOW, AND Do not KNOW, ABOUT THE CHINESE GOVERNMENT’S Regulate OF THE Application

Which is not just conjecture. Late last calendar year, TikTok was compelled to confess that it utilized this same data to spy on specific Individuals, like journalists. Without having problem, TikTok is a Trojan Horse. 

At minimum 27 states and the federal government have banned the use of the application on authorities equipment. My assistance: If you or anyone in your relatives insists on working with TikTok, put in it on a separate device, like an previous smartphone. Really don’t hook up that unit to your dwelling community. Use a mobile connection to get on line.

Several states have also banned a number of other Chinese-owned apps and platforms. This checklist incorporates Weibo, WeChat, and Alibaba.

Protection tip: Are you making this large Wi-Fi slip-up?

Smartphones with a line to Communist China

Assume about how significantly facts your smartphone collects. For most of us, it’s the electronic hub of our lives. It is aware who you chat to, when you send out messages, exactly where you are l

Democratic Colorado Sen. Michael Bennet has called on Apple and Google to remove Chinese-owned TikTok from their app stores.

Democratic Colorado Sen. Michael Bennet has referred to as on Apple and Google to get rid of Chinese-owned TikTok from their application merchants. (REUTERS/Dado Ruvic/Illustration/File Photo)

ocated, all over the place you go, and considerably far more.

That’s why the United States and a handful of other countries are wary of telecommunications enterprise Huawei. You could take into consideration it a smartphone manufacturer, but the organization also layouts and sells telecommunications devices.

The FCC banned revenue and imports of Huawei units in November, citing countrywide stability issues. 

Xiaomi, OnePlus, and Oppo have confronted equivalent accusations. A current report discovered Chinese-made Android telephones involve “an alarming number” of preinstalled apps that grant dangerous privileges. 

Want to locate items made in the U.S.? Here’s my guide.

Beware of Drones

Shenzhen-centered DJI unveiled its 1st all set-to-fly drone in 2013, and now it’s by much the greatest drone seller.

Its styles are well known for every little thing from filmmaking to farming functions. Though you can even now obtain their drones here in America, the U.S. has blocked DJI, prohibiting armed service use and investments. 

In Oct, the drone maker made the Department of Defense’s listing of “Chinese military providers” functioning in the U.S. DJI denies staying a military services corporation. See the complete checklist of firms here.

Say No to Lenovo

The Office of Protection isn’t the only one with a list. The U.S. Section of Commerce’s Entity Listing is made to prohibit the sale of delicate goods and technologies to entities that pose a national protection worry 25 Chinese corporations and businesses ended up added in the most latest update.

JOE ROGAN SLAMS TIKTOK: ‘IT Finishes WITH CHINA Owning ALL OF YOUR DATA’

As Forbes notes, one particular organization that failed to make the list is Lenovo. The laptop or computer huge was launched in Beijing, and Forbes reviews close to 900 U.S. municipalities and states use Lenovo products and solutions. Think of the staggering quantity of information and facts people units ought to include. 

In this photo provided by Chad Fish, a large balloon drifts above the Atlantic Ocean, just off the coast of South Carolina, with a fighter jet and its contrail seen below it, on Saturday, Feb. 4.

In this photo supplied by Chad Fish, a significant balloon drifts higher than the Atlantic Ocean, just off the coast of South Carolina, with a fighter jet and its contrail observed under it, on Saturday, Feb. 4. (Chad Fish by means of AP)

The military services isn’t having possibilities. In 2008, Marines stationed in Iraq stopped utilizing Lenovo tech soon after discovering details was currently being transmitted again to China. The U.S. Air Drive changed $378 million really worth of servers obtained by Lenovo. 

Have a Lenovo equipment at home or get the job done? I counsel you swap it. 

Enable me know your views about tech with ties to China at Twitter.com/KimKomando.

Maintain your tech-know going 

My popular podcast is referred to as “Kim Komando Nowadays.” It is a strong 30 minutes of tech news, tips, and callers with tech questions like you from all more than the place. Look for for it anywhere you get your podcasts. For your advantage, hit the backlink below for a new episode.

PODCAST Select: Female kills Instagram lookalike, encryption 101, ChatGPT information

All rise: Emojis have entered the court docket. Additionally, 3 WFH positions that shell out $20 for each hour, a well-liked game for children goes woke, and a significant-tech way to shield your logins that’s far better than 2FA texts.

Check out my podcast “Kim Komando Today” on Apple, Google Podcasts, Spotify, or your favorite podcast participant.

Pay attention to the podcast below or where ever you get your podcasts. Just search for my final name, “Komando.”

Get a lot more tech know-how on The Kim Komando Exhibit, broadcast on 425+ radio stations and obtainable as a podcast. Indication up for Kim’s 5-minute totally free early morning roundup for the hottest safety breaches and tech news. Need enable? Drop your dilemma for Kim below.

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S&P Global and AWS to Pioneer Next Generation Technology for Global Markets

S&P Global and AWS to Pioneer Next Generation Technology for Global Markets

Corporations announce new multi-12 months strategic collaboration

NEW YORK, Feb. 8, 2023 /PRNewswire/ — S&P World-wide (NYSE: SPGI) and Amazon Web Products and services (AWS), an Amazon Inc. company (NASDAQ: AMZN), right now introduced a new multi-year strategic collaboration settlement. With AWS as its most well-liked cloud service provider, S&P World wide will enhance its cloud infrastructure, accelerate small business progress, engineer new innovations for important industry segments, and aid their buyers navigate promptly transforming market problems.

Making on AWS and S&P Global’s longtime romantic relationship, the new strategic collaboration will prolong the supply of sophisticated, safe, cloud-primarily based expert services to a lot more than 100,000 of S&P Global’s government and organization clients in 43 nations about the world—further developing the 65{515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502} of application workloads it by now operates on AWS. As section of the collaboration, S&P Worldwide will also transfer its Cash IQ and remaining main knowledge platforms to AWS by 2025 and develop new abilities that help its customers to appraise chance and growth opportunities for their organizations.

The new settlement will broaden S&P Global’s use of world-course cloud infrastructure across its divisions, applying AWS to boost info and products availability and increase effectiveness and productiveness for its personnel and prospects around the world. S&P World provides corporations the knowledge and insights to support them facial area increasingly sophisticated challenges, extra rapidly answer to market place alternatives, and streamline organization operations. S&P Worldwide will provide collectively disparate details sets and items to provide new highly developed analytics and insights across a selection of sectors, which includes weather, sustainability, vitality transition, and non-public markets info, assisting their buyers find new, much more sustainable methods to do business.

“This transformative collaboration with AWS exemplifies our target on expanding the potential of details and technology, a essential pillar in our technique to electricity international markets,” said Douglas L. Peterson, President and Main Government Officer of S&P World. “Our unique details, analytics, and insights in combination with AWS’ unmatched trustworthiness, security, and technologies will travel innovation throughout our organizations and create benefit for all of our mutual buyers.”

“Collectively with S&P World, we will provide new technologies that will assist consumers throughout all industries get edge of highly developed market place details and innovate additional quickly,” stated Adam Selipsky, CEO of Amazon Internet Expert services, Inc. “Our mutual customers are wanting for approaches to carry on to invent, diversify, and grow as they facial area today’s difficult economic problems. “With the new systems designed by our companies, governing administration and organization buyers from each and every market place segment now have the applications to both innovate and navigate uncertainty.”

The collaboration will see S&P World-wide do the job with AWS to develop cloud-centered services, working with many years of thorough industry knowledge and insights. This will deliver consumers with fashionable and scalable technological know-how providers for knowledge discovery and buyer integration, utilizing the newest in facts science, analytics, and artificial intelligence. Jointly, S&P Global and AWS will supply new insights, possibility assessments, and predictive modeling to our prospects more quickly and with larger granularity.

In addition, the firms are setting up on their previous strategic initiatives, these as the collaboration with S&P Global’s Company Data Administration answer (EDM), and checking out new places for collaboration on integrated go-to-marketplace methods, product growth, channel distribution, and other likely professional alternatives.

The collaboration reinforces S&P Global’s efforts to enhance its details and know-how belongings and infrastructure, a cornerstone of the new strategic framework released during its 2022 Trader Day. S&P World-wide has amplified its financial investment in technological innovation in latest yrs, establishing a foremost role in synthetic intelligence research and merchandise shipping and delivery. By way of the software of its proprietary abilities, including those made by Kensho, S&P World is delivering future-era analytics, synthetic intelligence, device finding out, and details visualization units to the corporate, financial services, and intelligence marketplaces.

As a element of their migration to the cloud, aim on cloud-indigenous development, and emerging systems, S&P World has experienced above 8,000 staff members in 2022 and remains fully commited to investing in its individuals and giving complex coaching to assist men and women to have a prosperous career in information and facts engineering.

About S&P Global
S&P Global (NYSE: SPGI) supplies vital intelligence. We enable governments, corporations and individuals with the appropriate knowledge, experience and related technological innovation so that they can make decisions with conviction. From assisting our shoppers evaluate new investments to guiding them as a result of ESG and strength changeover across offer chains, we unlock new alternatives, clear up problems and speed up development for the globe. We are widely sought soon after by numerous of the world’s leading corporations to supply credit rating scores, benchmarks, analytics and workflow remedies in the world-wide funds, commodity and automotive markets. With each one particular of our choices, we assist the world’s top companies strategy for tomorrow, these days.

Get hold of

S&P World wide

Investors:

Mark Grant
Tel: + 1 347 640 1521
[email protected]

Media:

Ola Fadahunsi
Tel: +1 332 210 9935
[email protected]

Forward-On the lookout Statements: 

This push launch has “ahead-on the lookout statements,” as described in the Private Securities Litigation Reform Act of 1995.  These statements, like statements about S&P International Inc. and its subsidiaries (the “Business”), which convey management’s latest views regarding long term gatherings, trends, contingencies or effects, look at many locations in this push release and use phrases like “anticipate,” “assume,” “imagine,” “keep on,” “estimate,” “anticipate,” “forecast,” “long term,” “intend,” “approach,” “potential,” “predict,” “undertaking,” “system,” “goal” and identical terms, and upcoming or conditional tense verbs like “could,” “may possibly,” “may,” “ought to,” “will” and “would.” For illustration, administration could use ahead-searching statements when addressing subject areas such as: the Company’s agreement and partnership with AWS anticipations about its technological infrastructure end result of contingencies upcoming actions by regulators improvements in the Firm’s small business methods and methods of producing revenue the improvement and performance of the Company’s providers and items and the predicted influence of potential collaborations and investments.

Source S&P World-wide

Lumen Technologies reports fourth quarter 2022 results

Lumen Technologies reports fourth quarter 2022 results

Fourth Quarter 2022 Highlights

  • Appointed Kate Johnson as president, chief executive officer, and a member of the company’s Board of Directors
  • Completed the $7.5 billion divestiture of its 20-state ILEC business to Apollo on Oct. 3
  • Announced an exclusive arrangement for the proposed sale of its EMEA business to Colt Technology Services for $1.8 billion
  • Repurchased 33 million shares of common stock for a total purchase price of $200 million
  • Reported Net Loss of $(3.069) billion for the fourth quarter 2022, which included a non-cash goodwill impairment charge of $3.271 billion, compared to reported Net Income of $508 million for the fourth quarter 2021
  • Reported diluted loss per share of ($3.08) for the fourth quarter 2022, compared to diluted earnings per share of $0.50 for the fourth quarter 2021. Excluding Special Items, Diluted EPS of $0.43 per share for the fourth quarter 2022, compared to $0.51 per share for the fourth quarter 2021
  • Generated Adjusted EBITDA of $1.393 billion for the fourth quarter 2022, compared to $2.088 billion for the fourth quarter 2021, excluding the effects of Special Items of $583 million and $19 million, respectively
  • Generated Modified1 Adjusted EBITDA of $1.393 billion for the fourth quarter 2022, compared to $1.496 billion for the fourth quarter 2021, excluding the effects of Special Items of $583 million and $19 million, respectively
  • Reported Net Cash Provided by Operating Activities of $841 million for the fourth quarter 2022
  • Generated Free Cash Flow of $126 million for the fourth quarter 2022, compared to $776 million for the fourth quarter 2021, excluding cash paid for Special Items of $118 million and $17 million, respectively

_____________________________________________

1 Modified amounts include adjustments to reflect (i) removal of the financial impacts related to the Latin American business divestiture completed Aug. 1, 2022 and the 20-state ILEC business divestiture completed Oct. 3, 2022, (ii) estimates of revenue that Lumen would have received under the post-closing agreements with the purchasers of the divested businesses, and (iii) removal of the financial impacts of the Federal Communications Commission’s Connect America Fund (“CAF”) Phase II program, which lapsed on Dec. 31, 2021, each excluding the effects of special items. Reconciliation of these non-GAAP financial measures to the most directly comparable GAAP measures are provided in the Financial Trending Schedule available on Lumen’s website at ir.lumen.com, along with additional modified information reported on this basis.


Full Year 2022 Financial Highlights

  • Generated $10.2 billion of gross proceeds from business divestitures2
  • Reduced Estimated Net Debt3 by $9.9 billion
  • Reported Net Loss of $(1.548) billion for the full year 2022, which included a non-cash goodwill impairment charge of $3.271 billion, compared to reported Net Income of $2.033 billion for the full year 2021
  • Reported diluted loss per share of ($1.54) for the full year 2022, compared to diluted earnings per share of $1.91 for the full year 2021. Excluding Special Items, Diluted EPS of $1.55 per share for the full year 2022, compared to $1.91 per share for the full year 2021
  • Generated Adjusted EBITDA of $6.858 billion for the full year 2022, compared to $8.440 billion for the full year 2021, excluding the effects of Special Items of $155 million and $16 million, respectively
  • Generated Modified1 Adjusted EBITDA of $5.540 billion for the full year 2022, compared to $6.092 billion for the full year 2021, excluding the effects of Special Items of $155 million and $16 million, respectively
  • Reported Net Cash Provided by Operating Activities of $4.735 billion for the full year 2022
  • Delivered Free Cash Flow of $2.260 billion for the full year 2022, compared to $3.742 billion for the full year 2021, excluding cash paid for Special Items of $541 million and $141 million, respectively

DENVER, Feb. 7, 2023 /PRNewswire/ — Lumen Technologies, Inc. (NYSE: LUMN) reported results for the fourth quarter ended December 31, 2022.

“This year brings significant change for Lumen as we pivot to growth with a new leadership team and an energized group of highly skilled employees to execute on our plan,” said Kate Johnson, president and CEO of Lumen. “In 2023 we will be investing in and optimizing Lumen as we drive our five core priorities: develop customer obsession, innovate and invest for growth, build a reliable execution engine, radically simplify Lumen, and further develop our culture.”

Total Revenue was $3.800 billion for the fourth quarter 2022, compared to $4.847 billion for the fourth quarter 2021 and compared to Modified1 Revenue of $4.022 billion for the fourth quarter 2021.

_______________________________________________

1 Modified amounts include adjustments to reflect (i) removal of the financial impacts related to the Latin American business divestiture completed Aug. 1, 2022 and the 20-state ILEC business divestiture completed Oct. 3, 2022, (ii) estimates of revenue that Lumen would have received under the post-closing agreements with the purchasers of the divested businesses, and (iii) removal of the financial impacts of the Federal Communications Commission’s Connect America Fund (“CAF”) Phase II program, which lapsed on Dec. 31, 2021, each excluding the effects of special items. Reconciliation of these non-GAAP financial measures to the most directly comparable GAAP measures are provided in the Financial Trending Schedule available on Lumen’s website at ir.lumen.com, along with additional modified information reported on this basis.


2 For the 20-state ILEC business divestiture, we received $7.5 billion of consideration, which was reduced by approximately $0.4 billion of closing adjustments and partially paid through purchaser’s assumption of approximately $1.5 billion of our long-term consolidated indebtedness, resulting in pre-tax cash proceeds of approximately $5.6 billion. For the Latin American business divestiture, we received pre-tax cash proceeds of approximately $2.7 billion.


3 During the first half of 2023, we expect to pay approximately $900 million to $1 billion of cash taxes related to the 2022 divestitures of our Latin American and 20-state ILEC businesses. To provide comparability to prior periods, Estimated Net Debt reflects the payment of those cash taxes as though it had occurred on or prior to Dec. 31, 2022.


Financial Results

Metric, as reported

Fourth Quarter

Full Year

($ in millions, except per share data)

2022

2021

2022

2021

International and Global Accounts

$    797

1,025

$  3,645

4,083

Large Enterprise

804

931

3,409

3,771

Mid-Market Enterprise

585

647

2,465

2,649

Enterprise Channels

2,186

2,603

9,519

10,503

Wholesale

819

891

3,520

3,616

Business Segment Revenue

3,005

3,494

13,039

14,119

Mass Markets Segment Revenue

795

1,353

4,439

5,568

Total Revenue

$  3,800

4,847

$ 17,478

19,687

Cost of Services and Products

1,826

2,086

7,868

8,488

Selling, General and Administrative Expenses

671

723

3,078

2,895

Gain on Sale of Businesses(1)

(180)

—

(773)

—

Loss on disposal groups held for sale

700

—

700

—

Stock-based Compensation Expense

27

31

98

120

Adjusted EBITDA(2)

810

2,069

6,703

8,424

Adjusted EBITDA, Excluding Special Items(2)(3)

1,393

2,088

6,858

8,440

Adjusted EBITDA Margin(2)

21.3 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

42.7 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

38.4 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

42.8 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Adjusted EBITDA Margin, Excluding Special Items(2)(3)

36.7 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

43.1 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

39.2 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

42.9 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Net Cash Provided by Operating Activities

841

1,607

4,735

6,501

Capital Expenditures

833

848

3,016

2,900

Unlevered Cash Flow(2)

264

1,100

3,059

5,086

Unlevered Cash Flow, Excluding Cash Special Items(2)(4)

382

1,117

3,600

5,227

Free Cash Flow(2)

8

759

1,719

3,601

Free Cash Flow, Excluding Cash Special Items(2)(4)

126

776

2,260

3,742

Net (Loss) Income

(3,069)

508

(1,548)

2,033

Net Income, Excluding Special Items(2)(5)

425

522

1,564

2,039

Net Income per Common Share – Diluted

(3.08)

0.50

(1.54)

1.91

Net Income per Common Share – Diluted, Excluding Special Items(2)(5)

0.43

0.51

1.55

1.91

Weighted Average Shares Outstanding (in millions) – Diluted

995.6

1,015.5

1,007.5

1,066.8






(1) Reflects (i) the pre-tax gain of $597 million recorded in operating income as a result of our Latin American business divestiture completed Aug. 1, 2022 and (ii) the pre-tax gain of $176 million recorded in operating income as a result of our 20-state ILEC business divestiture completed Oct. 3, 2022, subject to certain post-closing adjustments.

(2) See the attached schedules for definitions of non-GAAP metrics and reconciliations to GAAP figures.

(3) Excludes Special Items in the amounts of (i) $583 million for the fourth quarter of 2022, (ii) $19 million for the fourth quarter of 2021, (iii) $155 million for the full year 2022 and (iv) $16 million for the full year 2021.

(4) Excludes cash paid for Special Items of (i) $118 million for the fourth quarter of 2022, (ii) $17 million for the fourth quarter of 2021, (iii) $541 million for the full year 2022 and (iv) $141 million for the full year 2021.

(5) Excludes Special Items (net of the income tax effect thereof) in the amounts of (i) $3.5 billion for the fourth quarter of 2022, (ii) $14 million for the fourth quarter of 2021, (iii) $3.1 billion for the full year 2022 and (iv) $6 million for the full year 2021.

Modified(1) Metrics

Fourth Quarter

YoY
Percent

Full Year

YoY
Percent

($ in millions)

2022

2021

Change

2022

2021

Change

Revenue By Sales Channel







Large Enterprise

$  1,217

1,272

(4) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

$  4,894

5,106

(4) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Mid-Market Enterprise

522

559

(7) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

2,144

2,297

(7) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Public Sector

431

500

(14) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

1,788

1,997

(10) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Enterprise Channels

2,170

2,331

(7) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

8,826

9,400

(6) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Wholesale

835

831

— {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

3,360

3,385

(1) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Business Segment Revenue

3,005

3,162

(5) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

12,186

12,785

(5) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Mass Markets Segment Revenue

795

860

(8) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

3,302

3,554

(7) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Total Revenue

$  3,800

4,022

(6) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

$ 15,488

16,339

(5) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Adjusted EBITDA, Excluding Special Items

$  1,393

1,496

(7) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

$  5,540

6,092

(9) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Adjusted EBITDA Margin, Excluding Special Items

36.7 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

37.2 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

(1) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

35.8 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

37.3 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

(4) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Capital Expenditures

$    833

681

22 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

$  2,691

2,325

16 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


(1) Modified amounts include adjustments to reflect (i) removal of the financial impacts related to the Latin American business divestiture completed Aug. 1, 2022 and the 20-state ILEC business divestiture completed Oct. 3, 2022, (ii) estimates of revenue that Lumen would have received under the post-closing agreements with the purchasers of the divested businesses, and (iii) removal of the financial impacts of the Federal Communications Commission’s Connect America Fund (“CAF”) Phase II program, which lapsed on Dec. 31, 2021, each excluding the effects of special items. Reconciliation of these non-GAAP financial measures to the most directly comparable GAAP measures are provided in the Financial Trending Schedule available on Lumen’s website at ir.lumen.com, along with additional modified information reported on this basis.


Cash Flow
Free Cash Flow, excluding Special Items, was $126 million in the fourth quarter 2022, compared to $776 million in the fourth quarter 2021.

As of Dec. 31, 2022, Lumen had cash and cash equivalents of $1.251 billion.

Goodwill Impairment
Each year, the company is required under GAAP to undertake a goodwill impairment analysis of all its reporting units. The analysis compares the fair value of the equity for each of the reporting units to the carrying value of equity for each reporting unit. The analysis takes into account weighted average cost of capital and market multiples, along with the company’s forecasts. Based on this analysis, in the fourth quarter of 2022 the company recorded an aggregate $3.271 billion non-cash goodwill impairment, primarily in our North America business reporting unit.

Update on the Divestiture of EMEA Business to Colt
Since we announced this transaction on Nov. 2, 2022, Colt has exercised its option to acquire our EMEA business following the completion of a French consultative process. The parties expect to enter into a definitive purchase agreement in the next couple of days. We expect to close this transaction on the terms previously announced as early as late 2023, following receipt of all requisite regulatory approvals in the U.S. and certain other countries where the EMEA business operates, as well as the satisfaction of other customary conditions.

2023 Financial Outlook

The company announced its full-year 2023 financial outlook which is detailed below:

Metric (1)(2)

Outlook(3)

Adjusted EBITDA

$4.6 to $4.8 billion

Free Cash Flow(4)(5)

$0 to $200 million

Net Cash Interest

$1.1 to $1.2 billion

GAAP Interest Expense

$1.200 billion

Capital Expenditures

$2.9 to $3.1 billion

Depreciation and Amortization

$2.9 to $3.1 billion

Stock-based Compensation Expense

~$125 million

Cash Income Taxes(5)

~$200 to $300 million

Full Year Effective Income Tax Rate

~26{515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}



(1)  For definitions of non-GAAP metrics and reconciliations to GAAP figures, see the attached schedules and our Investor Relations website.

(2)  Outlook measures in this chart and the accompanying schedules (i) exclude the effects of Special Items, future changes in our operating or capital allocation plans, unforeseen changes in regulation, laws or litigation, and other unforeseen events or circumstances impacting our financial performance and (ii) speak only as of Feb. 7, 2023. See “Forward-Looking Statements.”

(3)  Includes accounting impacts of assets and liabilities held for sale and assumes the proposed sale of Lumen’s EMEA business is not completed during 2023.

(4)  Assumes no discretionary pension plan contributions during 2023.

(5)  Excludes the estimated $900 million to $1 billion impact of taxes related to our divestitures completed on Aug. 1, 2022 and Oct. 3, 2022.


Investor Call

Lumen’s management team will host a conference call at 5:00 p.m. ET today, Feb. 7, 2023. The conference call will be streamed live over the Lumen website at ir.lumen.com. Additional information regarding fourth quarter 2022 results, including the presentation materials management will review during the conference call, will be available on the Investor Relations website prior to the call. If you are unable to join the call via the web, the call can be accessed live at +1 877-283-5145 (U.S. Domestic) or +1 312-281-1201 (International).

A telephone replay of the call will be available beginning at 8:00 p.m. ET on Feb. 7, 2023, and ending May 8, 2023, at 8:00 p.m. ET. The replay can be accessed by dialing +1 800-633-8284 (U.S. Domestic) or +1 402-977-9140 (International), reservation code 22024860. A webcast replay of the call will also be available on our website beginning at 8:00 p.m. ET on Feb. 7, 2023, and ending May 8, 2023, at 8:00 p.m. ET.

About Lumen Technologies and the People of Lumen:

Lumen Technologies Inc. (NYSE: LUMN) is guided by our belief that humanity is at its best when technology advances the way we live and work. With approximately 400,000 route fiber miles and serving customers in more than 60 countries, we deliver the fastest, most secure platform for applications and data to help businesses, government and communities deliver amazing experiences.

Learn more about the Lumen network, edge cloud, security, communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered trademarks of Lumen Technologies LLC in the United States. Lumen Technologies LLC is a wholly-owned affiliate of Lumen Technologies, Inc. 

Forward-Looking Statements

Except for historical and factual information, the matters set forth in this release and other of our oral or written statements identified by words such as “estimates,” “expects,” “anticipates,” “believes,” “plans,” “intends,” “will,” and similar expressions are forward-looking statements as defined by the federal securities laws, and are subject to the “safe harbor” protections thereunder. These forward-looking statements are not guarantees of future results and are based on current expectations only, are inherently speculative, and are subject to a number of assumptions, risks and uncertainties, many of which are beyond our control. Actual events and results may differ materially from those anticipated, estimated, projected or implied by us in those statements if one or more of these risks or uncertainties materialize, or if underlying assumptions prove incorrect. Factors that could affect actual results include but are not limited to: the effects of intense competition from a wide variety of competitive providers, including decreased demand for our more mature service offerings and increased pricing pressures; the effects of new, emerging or competing technologies, including those that could make our products less desirable or obsolete; our ability to successfully and timely attain our key operating imperatives, including simplifying and consolidating our network, simplifying and automating our service support systems, attaining our Quantum Fiber buildout plans, strengthening our relationships with customers and attaining projected cost savings; our ability to safeguard our network, and to avoid the adverse impact of possible cyber-attacks, security breaches, service outages, system failures, or similar events impacting our network or the availability and quality of our services; the effects of ongoing changes in the regulation of the communications industry, including the outcome of legislative, regulatory or judicial proceedings relating to content liability standards, intercarrier compensation, universal service, service standards, broadband deployment, data protection, privacy and net neutrality; our ability to generate cash flows sufficient to fund our financial commitments and objectives, including our capital expenditures, operating costs, debt repayments, pension contributions and other benefits payments; our ability to effectively retain and hire key personnel and to successfully negotiate collective bargaining agreements on reasonable terms without work stoppages; changes in customer demand for our products and services, including increased demand for high-speed data transmission services; our ability to successfully maintain the quality and profitability of our existing product and service offerings and to introduce profitable new offerings on a timely and cost-effective basis; our ability to successfully and timely implement our corporate strategies, including our deleveraging and buildout strategies; our ability to successfully and timely consummate the pending divestiture of our European, Middle Eastern and African business, to successfully and timely realize the anticipated benefits from that divestiture and our divestitures completed in 2022, and to successfully operate and transform our retained business after such divestitures; changes in our operating plans, corporate strategies, or capital allocation plans, whether based upon changes in our cash flows, cash requirements, financial performance, financial position, market or regulatory conditions, or otherwise; the impact of any future material acquisitions or divestitures that we may transact; the negative impact of increases in the costs of our pension, healthcare, post-employment or other benefits, including those caused by changes in markets, interest rates, mortality rates, demographics or regulations; the potential negative impact of customer complaints, government investigations, security breaches or service outages impacting us or our industry; adverse changes in our access to credit markets on favorable terms, whether caused by changes in our financial position, lower credit ratings, unstable markets or otherwise; our ability to meet the terms and conditions of our debt obligations and covenants, including our ability to make transfers of cash in compliance therewith; our ability to maintain favorable relations with our security holders, key business partners, suppliers, vendors, landlords and financial institutions; our ability to timely obtain necessary hardware, software, equipment, services, governmental permits and other items on favorable terms; our ability to meet evolving environmental, social and governance (“ESG”) expectations and benchmarks, and effectively communicate and implement our ESG strategies; our ability to collect our receivables from, or continue to do business with, financially-troubled customers; our ability to continue to use or renew intellectual property used to conduct our operations; any adverse developments in legal or regulatory proceedings involving us; changes in tax, pension, healthcare or other laws or regulations, in governmental support programs, or in general government funding levels, including those arising from recently enacted legislation promoting broadband development; our ability to use our net operating loss carryforwards in the amounts projected; the effects of changes in accounting policies, practices or assumptions, including changes that could potentially require additional future impairment charges; continuing uncertainties regarding the impact that COVID-19 and its aftermath could have on our business, operations, cash flows and corporate initiatives; the effects of adverse weather, terrorism, epidemics, pandemics, rioting, vandalism, societal unrest, or other natural or man-made disasters or disturbances; the potential adverse effects if our internal controls over financial reporting have weaknesses or deficiencies, or otherwise fail to operate as intended; the effects of changes in interest rates and inflation; the effects of more general factors such as changes in exchange rates, in operating costs, in public policy, in the views of financial analysts, or in general market, labor, economic or geopolitical conditions; and other risks referenced from time to time in our filings with the U.S. Securities and Exchange Commission. You are cautioned not to unduly rely upon our forward-looking statements, which speak only as of the date made. We undertake no obligation to publicly update or revise any forward-looking statements for any reason, whether as a result of new information, future events or developments, changed circumstances, or otherwise. Furthermore, any information about our intentions contained in any of our forward-looking statements reflects our intentions as of the date of such forward-looking statement, and is based upon, among other things, regulatory, technological, industry, competitive, economic and market conditions, and our related assumptions, as of such date. We may change our intentions, strategies or plans without notice at any time and for any reason.

Reconciliation to GAAP

This release includes certain historical and forward-looking non-GAAP financial measures, including but not limited to Modified Revenue, Modified Adjusted Revenue, Adjusted EBITDA, Modified Adjusted EBITDA, Free Cash Flow, Unlevered Cash Flow, and adjustments to GAAP and non-GAAP measures to exclude the effect of Special Items. This release also includes certain modified historical information, none of which has been prepared in accordance with Regulation S-X promulgated by the U.S. Securities and Exchange Commission.

In addition to providing key metrics for management to evaluate the company’s performance, we believe these above-described measurements assist investors in their understanding of period-to-period operating performance and in identifying historical and prospective trends.

Reconciliations of non-GAAP financial measures to the most comparable GAAP measures are included in the attached financial schedules. Reconciliation of modified historical information appearing herein and additional non-GAAP historical financial measures that may be discussed during the call described above, along with further descriptions of non-GAAP financial measures, will be available in the Investor Relations portion of the company’s website at http://ir.lumen.com. Non-GAAP measures are not presented to be replacements or alternatives to the GAAP measures, and investors are urged to consider these non-GAAP measures in addition to, and not in substitution for, measures prepared in accordance with GAAP. Lumen may present or calculate its non-GAAP measures differently from other companies.

Lumen Technologies, Inc.

CONSOLIDATED STATEMENTS OF OPERATIONS

THREE AND TWELVE MONTHS ENDED DECEMBER 31, 2022 AND 2021

(UNAUDITED)

($ in millions, except per share amounts; shares in thousands)



Three months ended
December 31,


(Decrease)
/ Increase


Twelve months ended
December 31,


(Decrease)
/ Increase



2022


2021



2022


2021


OPERATING REVENUE


$        3,800


4,847


(22) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


17,478


19,687


(11) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

OPERATING EXPENSES













Cost of services and products (exclusive of depreciation and amortization)


1,826


2,086


(12) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


7,868


8,488


(7) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Selling, general and administrative


671


723


(7) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


3,078


2,895


6 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Gain on sale of businesses


(180)


—


nm


(773)


—


nm

Loss on disposal groups held for sale


700


—


nm


700


—


nm

Depreciation and amortization


796


877


(9) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


3,239


4,019


(19) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Goodwill impairment


3,271


—


nm


3,271


—


nm

Total operating expenses


7,084


3,686


92 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


17,383


15,402


13 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

OPERATING (LOSS) INCOME


(3,284)


1,161


nm


95


4,285


(98) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

OTHER (EXPENSE) INCOME













Interest expense


(280)


(372)


(25) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


(1,332)


(1,522)


(12) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Other income (expense), net


382


(110)


nm


246


(62)


nm

Income tax benefit (expense)


113


(171)


(166) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


(557)


(668)


(17) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

NET (LOSS) INCOME


$      (3,069)


508


nm


$       (1,548)


2,033


(176) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}








BASIC (LOSS) EARNINGS PER SHARE


$        (3.08)


0.50


nm


(1.54)


1.92


(180) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

DILUTED (LOSS) EARNINGS PER SHARE


$        (3.08)


0.50


nm


(1.54)


1.91


(181) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}








WEIGHTED AVERAGE SHARES OUTSTANDING













Basic


995,573


1,006,846


(1) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


1,007,517


1,059,541


(5) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Diluted


995,573


1,015,472


(2) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


1,007,517


1,066,778


(6) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

DIVIDENDS PER COMMON SHARE


$              —


0.25


(100) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


0.75


1.00


(25) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}








Exclude: Special Items(1)


$        3,494


14


nm


3,112


6


nm

NET INCOME EXCLUDING SPECIAL ITEMS


$           425


522


(19) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


1,564


2,039


(23) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

DILUTED EARNINGS PER SHARE EXCLUDING SPECIAL ITEMS


$          0.43


0.51


(16) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


1.55


1.91


(19) {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}








(1) Excludes the Special Items described in the accompanying Non-GAAP Special Items table, net of the income tax effect thereof.

nm – Percentages greater than 200{515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502} and comparisons between positive and negative values are considered not meaningful.

Lumen Technologies, Inc.

CONSOLIDATED BALANCE SHEETS

AS OF DECEMBER 31, 2022 AND DECEMBER 31, 2021

(UNAUDITED)

($ in millions)


December 31, 2022


December 31, 2021

ASSETS




CURRENT ASSETS




Cash and cash equivalents

$                     1,251


354

Accounts receivable, less allowance of $85 and $114

1,477


1,544

Assets held for sale

1,889


8,809

Other

803


829

   Total current assets

5,420


11,536

Property, plant and equipment, net of accumulated depreciation of $19,886 and $19,271

19,166


20,895

GOODWILL AND OTHER ASSETS




Goodwill

12,657


15,986

Other intangible assets, net

6,166


6,970

Other, net

2,172


2,606

    Total goodwill and other assets

20,995


25,562

TOTAL ASSETS

$                   45,581


57,993

LIABILITIES AND STOCKHOLDERS’ EQUITY




CURRENT LIABILITIES




Current maturities of long-term debt

$                        154


1,554

Accounts payable

950


758

Accrued expenses and other liabilities




Salaries and benefits

692


860

Income and other taxes

1,158


228

Current operating lease liabilities

344


385

Interest

181


278

Other

277


232

Liabilities held for sale

451


2,257

Current portion of deferred revenue

596


617

    Total current liabilities

4,803


7,169

LONG-TERM DEBT

20,418


27,428

DEFERRED CREDITS AND OTHER LIABILITIES




Deferred income taxes, net

3,163


4,049

Benefit plan obligations, net

2,391


3,710

Other

4,369


3,797

Total deferred credits and other liabilities

9,923


11,556

STOCKHOLDERS’ EQUITY




Common stock

1,002


1,024

Additional paid-in capital

18,080


18,972

Accumulated other comprehensive loss

(1,099)


(2,158)

Accumulated deficit

(7,546)


(5,998)

Total stockholders’ equity

10,437


11,840

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

$                   45,581


57,993

Lumen Technologies, Inc.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

TWELVE MONTHS ENDED DECEMBER 31, 2022 AND 2021

(UNAUDITED)

($ in millions)


Twelve months ended


December 31, 2022


December 31, 2021

OPERATING ACTIVITIES




Net (Loss) Income

$                             (1,548)


2,033

Adjustments to reconcile net (loss) income to net cash provided by operating activities:




Depreciation and amortization

3,239


4,019

Goodwill impairment

3,271


—

Gain on sale of businesses

(773)


—

Loss on disposal groups held for sale

700


—

Deferred income taxes

(1,230)


598

Provision for uncollectible accounts

133


105

Net gain on early retirement of debt

(214)


(8)

Unrealized loss on investments

191


(138)

Stock-based compensation

98


120

Changes in current assets and liabilities, net

540


(691)

Retirement benefits

46


163

Changes in other noncurrent assets and liabilities, net

258


283

Other, net

24


17

Net cash provided by operating activities

4,735


6,501

INVESTING ACTIVITIES




Capital expenditures

(3,016)


(2,900)

Proceeds from sale of businesses

8,369


—

Proceeds from sale of property, plant and equipment and other assets

120


135

Other, net

3


53

Net cash used in investing activities

5,476


(2,712)

FINANCING ACTIVITIES




Net proceeds from issuance of long-term debt

—


1,881

Payments of long-term debt

(8,093)


(3,598)

Net (payments on) proceeds from revolving line of credit

(200)


50

Dividends paid

(780)


(1,087)

Repurchases of common stock

(200)


(1,000)

Other, net

(40)


(53)

Net cash used in financing activities

(9,313)


(3,807)

Net increase in cash, cash equivalents and restricted cash

898


(18)

Cash, cash equivalents and restricted cash at beginning of period

409


427

Cash, cash equivalents and restricted cash at end of period

$                               1,307


409





Cash, cash equivalents and restricted cash:




Cash and cash equivalents

$                               1,251


354

Cash and cash equivalents and restricted cash included in assets held for sale

44


40

Restricted cash

12


15

Total

$                               1,307


409

Lumen Technologies, Inc.

MODIFIED(1) OPERATING METRICS

(UNAUDITED)







Operating Metrics

4Q22


3Q22


4Q21







Mass Markets broadband subscribers






(in thousands)






Fiber broadband subscribers

832


813


735

Other broadband subscribers(2)

2,205


2,294


2,555

Mass Markets total broadband subscribers(3)

3,037


3,107


3,290







Mass Markets broadband enabled units(4)






(in millions)






Fiber broadband enabled units

3.1


3.0


2.5

Other broadband enabled units

18.7


18.8


18.8

Mass Markets total broadband enabled units

21.8


21.8


21.3







(1) Modified to remove the impacts of the 20-state ILEC business divestiture completed Oct. 3, 2022.

(2) Other broadband subscribers are customers that primarily subscribe to lower speed copper-based broadband services marketed under the CenturyLink brand.

(3) Mass Markets broadband subscribers are customers that purchase broadband connection service through their existing telephone lines, stand-alone telephone lines, or fiber-optic cables. Our methodology for counting our Mass Markets broadband subscribers includes only those lines that we use to provide services to external customers and excludes lines used solely by us and our affiliates. It also excludes unbundled loops and includes stand-alone Mass Markets broadband subscribers. We count lines when we install the service. Other companies may use different methodologies.    

(4) Represents the total number of units capable of receiving our broadband services at period end. Other companies may use different methodologies to count their broadband enabled units.


Description of Non-GAAP Metrics

Pursuant to Regulation G, the company is hereby providing definitions of non-GAAP financial metrics and reconciliations to the most directly comparable GAAP measures.

The following describes and reconciles those financial measures as reported under accounting principles generally accepted in the United States (GAAP) with those financial measures as adjusted by the items detailed below and presented in the accompanying news release. These calculations are not prepared in accordance with GAAP and should not be viewed as alternatives to GAAP. In keeping with its historical financial reporting practices, the company believes that the supplemental presentation of these calculations provides meaningful non-GAAP financial measures to help investors understand and compare business trends among different reporting periods on a consistent basis.

We use the term Special Items as a non-GAAP measure to describe items that impacted a period’s statement of operations for which investors may want to give special consideration due to their magnitude, nature or both. We do not call these items non-recurring because, while some are infrequent, others may recur in future periods.

We use the term “Modified” basis on certain metrics herein, which reflect amounts modified to assume the Latin American business and 20-state ILEC business divestitures took place on January 1, 2021 and excluding financial impacts related to the Federal Communications Commission’s Connect America Fund (“CAF”) Phase II program, which lapsed on December 31, 2021, each excluding the effects of special items. The modified historical financial information has not been prepared in conformity with Article XI of Regulation S-X and does not constitute pro forma financial information.

Adjusted EBITDA ($) is defined as net income (loss) from the Statements of Operations before income tax (expense) benefit, total other income (expense), depreciation and amortization, stock-based compensation expense and impairments.

Adjusted EBITDA Margin ({515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}) is defined as Adjusted EBITDA divided by total revenue.

Management believes that Adjusted EBITDA and Adjusted EBITDA Margin are relevant and useful metrics to provide to investors, as they are an important part of our internal reporting and are key measures used by management to evaluate profitability and operating performance of Lumen and to make resource allocation decisions. Management believes such measures are especially important in a capital-intensive industry such as telecommunications. Management also uses Adjusted EBITDA and Adjusted EBITDA Margin (and similarly uses these terms excluding Special Items) to compare our performance to that of our competitors and to eliminate certain non-cash and non-operating items in order to consistently measure from period to period our ability to fund capital expenditures, fund growth, service debt and determine bonuses. Adjusted EBITDA excludes non-cash stock compensation expense and impairments because of the non-cash nature of these items. Adjusted EBITDA also excludes interest income, interest expense and income taxes, and in our view constitutes an accrual-based measure that has the effect of excluding period-to-period changes in working capital and shows profitability without regard to the effects of capital or tax structure. Adjusted EBITDA also excludes depreciation and amortization expense because these non-cash expenses primarily reflect the impact of historical capital investments, as opposed to the cash impacts of capital expenditures made in recent periods, which may be evaluated through cash flow measures. Adjusted EBITDA further excludes the gain (or loss) on extinguishment and modification of debt and other income (expense), net, because these items are not related to the primary business operations of Lumen.

There are material limitations to using Adjusted EBITDA as a financial measure, including the difficulty associated with comparing companies that use similar performance measures whose calculations may differ from our calculations. Additionally, by excluding the above-listed items, Adjusted EBITDA may exclude items that investors believe are important components of our performance. Adjusted EBITDA and Adjusted EBITDA Margin (either with or without Special Items) should not be considered a substitute for other measures of financial performance reported in accordance with GAAP.

Unlevered Cash Flow is defined as net cash provided by (used in) operating activities less capital expenditures, plus cash interest paid and less interest income, all as disclosed in the Statements of Cash Flows or the Statements of Operations. Management believes that Unlevered Cash Flow is a relevant metric to provide to investors, because it reflects the operational performance of Lumen and, measured over time, enables management and investors to monitor the underlying business’ growth pattern and ability to generate cash. Unlevered Cash Flow excludes cash used for acquisitions and debt service and the impact of exchange rate changes on cash and cash equivalents balances.

There are material limitations to using Unlevered Cash Flow to measure our cash performance as it excludes certain material items that investors may believe are important components of our cash flows. Comparisons of our Unlevered Cash Flow to that of some of our competitors may be of limited usefulness since Lumen does not currently pay a significant amount of income taxes due to net operating loss carryforwards, and therefore, currently generates higher cash flow than a comparable business that does pay income taxes. Additionally, this financial measure is subject to variability quarter over quarter as a result of the timing of payments related to accounts receivable, accounts payable, payroll and capital expenditures. Unlevered Cash Flow should not be used as a substitute for net change in cash, cash equivalents and restricted cash in the Consolidated Statements of Cash Flows.

Free Cash Flow is defined as net cash provided by (used in) operating activities less capital expenditures as disclosed in the Statements of Cash Flows. Management believes that Free Cash Flow is a relevant metric to provide to investors, as it is an indicator of our ability to generate cash to service our debt. Free Cash Flow excludes cash used for acquisitions, principal repayments and the impact of exchange rate changes on cash and cash equivalents balances.

There are material limitations to using Free Cash Flow to measure our performance as it excludes certain material items that investors may believe are important components of our cash flows. Comparisons of our Free Cash Flow to that of some of its competitors may be of limited usefulness since Lumen does not currently pay a significant amount of income taxes due to net operating loss carryforwards, and therefore, generates higher cash flow than a comparable business that does pay income taxes. Additionally, this financial measure is subject to variability quarter over quarter as a result of the timing of payments related to interest expense, accounts receivable, accounts payable, payroll and capital expenditures. Free Cash Flow should not be used as a substitute for net change in cash, cash equivalents and restricted cash on the Consolidated Statements of Cash Flows.

For further information on our use of Modified Revenue and Modified Adjusted EBITDA, see page 1 and 2 of this release, our current Report on Form 8-K filed with the U.S. Securities and Exchange Commission on Jan. 27, 2023 and the Financial Trending Schedule available at ir.lumen.com.

Lumen Technologies, Inc.

Non-GAAP Special Items

(UNAUDITED)

($ in millions)






Actual QTD


Actual YTD

Special Items Impacting Adjusted EBITDA

4Q22

4Q21


4Q22

4Q21

Consumer and other litigation

$         —

(3)


$         (3)

16

Severance

10

3


12

3

Gain on sale of businesses(1)

(180)

—


(773)

—

Loss on disposal groups held for sale

700

—


700

—

Transaction and separation costs(2)

53

19


219

37

Real estate transactions(3)

—

—


—

(40)

Total Special Items impacting Adjusted EBITDA

$      583

19


$      155

16








Actual QTD


Actual YTD

Special Items Impacting Net (Loss) Income

4Q22

4Q21


4Q22

4Q21

Consumer and other litigation

$         —

(3)


$         (3)

16

Impairment of goodwill

3,271

—


3,271

—

Gain on sale of businesses(1)

(180)

—


(773)

—

Loss on disposal groups held for sale

700

—


700

—

Gain on early retirement of debt(4)

(205)

—


(214)

(8)

Severance

10

3


12

3

Transaction and separation costs(2)

53

19


219

37

Real estate transactions(3)

—

—


—

(40)

Income from transition and separation services(5)

(82)

—


(152)

—

Total Special Items impacting Net (Loss) Income

3,567

19


3,060

8

Income tax effect of Special Items(6)

(73)

(5)


52

(2)

Total Special Items impacting Net (Loss) Income, net of tax

$   3,494

14


$   3,112

6





(1) Reflects (i) the pre-tax gain of $597 million recorded in operating income as a result of our Latin American business divestiture completed August 1, 2022 and (ii) the pre-tax gain of $176 million recorded in operating income as a result of our 20-state ILEC business divestiture completed October 3, 2022, subject to certain post-closing adjustments.

(2) Transaction and separation costs associated with (i) the sale of our Latin American business on August 1, 2022, (ii) the sale of our 20-state ILEC business on October 3, 2022, (iii) the exclusive arrangement to divest Lumen’s operations in Europe, the Middle East and Africa (the “EMEA business”) announced on November 2, 2022 and (iv) our evaluation of other potential transactions.

(3) Real estate transactions include the Q3 2021 (gain) on sale of real estate, net of impairment charges or acceleration of costs associated with our real estate rationalization program.

(4) Reflects a gain as a result of (i) $4.4 billion in early debt retirement in Q4 2022, (ii) $2.3 billion in early debt retirement in Q3 2022 and (iii) $1.1 billion in early debt retirement in Q1 2021. There were no comparable gains or losses during Q2 2022, Q1 2022, Q4 2021, Q3 2021, or Q2 2021.

(5) Income from transition and separation services includes charges we billed for transition services and IT professional services provided to the purchasers in connection with our divestitures.

(6) Tax effect calculated using the annualized effective statutory tax rate, excluding any non-recurring discrete items, which was 24.6{515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502} for all quarters of 2022 and 24.5{515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502} for all quarters of 2021.

Lumen Technologies, Inc.

Non-GAAP Cash Flow Reconciliation

(UNAUDITED)

($ in millions)


Actual QTD


Actual YTD


4Q22

4Q21


4Q22

4Q21

Net cash provided by operating activities

$           841

1,607


$       4,735

6,501

Capital expenditures

(833)

(848)


(3,016)

(2,900)

Free Cash Flow

8

759


1,719

3,601

Cash interest paid

273

343


1,365

1,487

Interest income

(17)

(2)


(25)

(2)

Unlevered Cash Flow

$           264

$       1,100


$       3,059

$       5,086







Free Cash Flow

$               8

$           759


$       1,719

$       3,601

Add back: Severance(1)

7

6


37

70

Add back: Consumer and other litigation(1)

—

(3)


—

47

Add back: Pension contributions(1)

—

—


319

—

Add back: Transaction and separation costs(1)

142

11


282

20

Add back: Real estate transactions(1)

—

3


—

4

Remove: Income from transition and separation services(1)

(31)

—


(97)

—

Free Cash Flow excluding cash Special Items

$           126

$           776


$       2,260

$       3,742







Unlevered Cash Flow

$           264

$       1,100


$       3,059

$       5,086

Add back: Severance(1)

7

6


37

70

Add back: Consumer and other litigation(1)

—

(3)


—

47

Add back: Pension contributions(1)

—

—


319

—

Add back: Transaction and separation costs(1)

142

11


282

20

Add back: Real estate transactions(1)

—

3


—

4

Remove: Income from transition and separation services(1)

(31)

—


(97)

—

Unlevered Cash Flow excluding cash Special Items

$           382

$       1,117


$       3,600

$       5,227







(1) Refer to Non-GAAP Special Items table for details of the Special Items impacting cash included above.



Lumen Technologies, Inc.

Adjusted EBITDA Non-GAAP Reconciliation

(UNAUDITED)

($ in millions)


Actual QTD


Actual YTD


4Q22

4Q21


4Q22

4Q21

Net (loss) income

$  (3,069)

508


$  (1,548)

2,033

Income tax (benefit) expense

(113)

171


557

668

Total other expense, net

(102)

482


1,086

1,584

Depreciation and amortization expense

796

877


3,239

4,019

Stock-based compensation expense

27

31


98

120

Goodwill impairment

3,271

—


3,271

—

Adjusted EBITDA

$       810

2,069


$    6,703

8,424







Add back: Severance(1)

$         10

3


$         12

3

Add back: Consumer and other litigation(1)

—

(3)


(3)

16

Remove: Gain on sale of businesses(1)

(180)

—


(773)

—

Add back: Loss on disposal groups held for sale

700

—


700

—

Add back: Transaction and separation costs(1)

53

19


219

37

Add back: Real estate transactions(1)

—

—


—

(40)

Adjusted EBITDA excluding Special Items

$    1,393

2,088


$    6,858

8,440







Total revenue

$    3,800

4,847


$ 17,478

19,687







Adjusted EBITDA margin

21.3 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

42.7 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


38.4 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

42.8 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

Adjusted EBITDA margin excluding Special Items

36.7 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

43.1 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}


39.2 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}

42.9 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502}







(1) Refer to Non-GAAP Special Items table for details of the Special Items included above.






Outlook

To enhance the information in our outlook with respect to non-GAAP metrics, we are providing a range for certain GAAP measures that are components of the reconciliation of the non-GAAP metrics. The provision of these ranges is in no way meant to indicate that Lumen is explicitly or implicitly providing an outlook on those GAAP components of the reconciliation. In order to reconcile the non-GAAP financial metric to GAAP, Lumen has to use ranges for the GAAP components that arithmetically add up to the non-GAAP financial metric. While Lumen believes that it has used reasonable assumptions in connection with developing the outlook for its non-GAAP financial metrics, it fully expects that the ranges used for the GAAP components will vary from actual results. We will consider our outlook of non-GAAP financial metrics to be accurate if the specific non-GAAP metric is met or exceeded, even if the GAAP components of the reconciliation are different from those provided in an earlier reconciliation.

Lumen Technologies, Inc.

2023 OUTLOOK (1) (2) (3) (4) (5)

(UNAUDITED)

($ in millions)





Adjusted EBITDA Outlook




Twelve Months Ended December 31, 2023





Range


Low


High

Net income

$                     185


670

Income tax expense

65


235

Total other expense

1,100


900

Depreciation and amortization expense

3,100


2,900

Stock-based compensation expense

150


95

Adjusted EBITDA

$                  4,600


$                  4,800





Free Cash Flow Outlook




Twelve Months Ended December 31, 2023





Range


Low


High

Net cash provided by operating activities

$                  2,900


3,300

Capital expenditures

(2,900)


(3,100)

Free Cash Flow

$                       —


200


(1) For definitions of non-GAAP metrics and reconciliation to GAAP figures, see the above schedules and our Investor Relations website.


(2) Outlook measures in this chart (i) exclude the effects of Special Items, future changes in our operating or capital allocation plans, unforeseen changes in regulation, laws or litigation, and other unforeseen events or circumstances impacting our financial performance and (ii) speak only as of Feb. 7, 2023. See “Forward-Looking Statements.”


(3) Includes accounting impacts of assets and liabilities held for sale and assumes the proposed sale of Lumen’s EMEA business is not completed during 2023.


(4) Assumes no discretionary pension plan contributions during 2023.


(5) Excludes the estimated $900 million to $1 billion impact of taxes related to our divestitures completed on Aug. 1, 2022 and Oct. 3, 2022.

SOURCE Lumen Technologies

Insights to Transform Your Hotel Marketing Strategy for Maximum Impact |

Insights to Transform Your Hotel Marketing Strategy for Maximum Impact |
Thriving hoteliers recognize the significance of keeping up-to-day with new improvements in technologies and are having gain of them.


By Lauren Corridor, CEO and Founder of iVvy – 2.6.2023

Keeping at the forefront of present-day business insights is important to obtaining a successful venue advertising and marketing strategy. Trends are critical to comprehension what drives buyer actions and guaranteeing that our marketing campaigns have highest impact. They offer priceless insights into the tastes of our focus on viewers and enable us tailor our information in get to bring in extra customers.

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Hoteliers will employ new know-how if it can enhance profitability

The introduction of technological innovation in the hotel market has substantially transformed how venues operate. With the ability to improve profitability, far more and additional hoteliers are turning to technological know-how solutions to boost their operations. From superior reservation methods that make bookings simpler for visitors to good electricity effectiveness programs that help save money on electrical power prices, know-how has grow to be an vital factor for most hotels hunting to keep on being competitive.

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The much better your illustrations or photos, the greater your conversion price

In the competitive hospitality industry, visuals are critical when it comes to advertising good results – and for fantastic purpose. Aesthetics are the basis for functionality spaces, inns, places to eat, and accommodation solutions. Party professionals want to seek the services of out venues that satisfy a particular common of aesthetic, just like visitors want to get pleasure from a meal or stay in at ease, stylish, (and in quite a few circumstances, magnificent) surrounds.

In results from Zippia, venues that showcase houses with significant-top quality photos on web sites experience a 15 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502} increase in conversion costs – demonstrating just how impressive access to imagery can be. Giving attractive visual content offers customers an exact insight into what they will locate on arrival, encouraging them towards location bookings, and inspiring confidence in booking choices.

Friends treatment about the environment and are eager to pay out far more for it

With the entire world ever more concentrating on environmental concerns, it comes as no shock that 85.6 {515baef3fee8ea94d67a98a2b336e0215adf67d225b0e21a4f5c9b13e8fbd502} of study respondents said that they would be willing to fork out extra for eco-pleasant hotel decisions. Folks want to know their stay is not only fulfilling but also has a negligible effects on the atmosphere. This details shows that tourists are not just wanting for a comfortable and convenient spot to stay they want an working experience that displays their values and motivation to defending the planet.

Quite a few resorts have now taken actions toward building confident their accommodations are as sustainable as feasible, from utilizing electrical power-economical mild bulbs to employing recycled elements in design and furnishing. Many have also applied insurance policies similar to conserving water, conserving strength, minimizing waste and advertising and marketing neighborhood deliver.

These environmentally pleasant efforts go a extended way in bettering client satisfaction and loyalty when visitors feel like they are carrying out their section in helping the setting, they’re additional likely to pick out that unique lodge more than competitors who really do not give identical initiatives. Lodges must consider notice of this facts and consider investing more in inexperienced initiatives if they want to remain aggressive in today’s market place.

Accommodations are currently being driven towards sustainability for a variety of good reasons

Additional to the demand for greener possibilities, the hospitality industry is nevertheless emotion pressures of higher-than-normal pricing. To assistance beat climbing electricity charges and other industry concerns, a lot of hotel operators are turning to progressive technologies that can lessen vitality expenditure and eventually bolster economic steadiness.  From photo voltaic panels to intelligent meters, there is lots of prospect for inns almost everywhere to remain in advance with sustainability solutions made precisely within just their wants and include them into their location promoting method to attraction to a expanding market.

If you are intrigued in finding out far more about sustainable tactics, the Go Eco-friendly Guideline draws upon some wonderful insights from business professionals and leading motels championing the way for greener procedures. Get your free duplicate listed here.

On the net sales in the resort section will make 80 percent of overall revenue by 2026

This is a person of the stats that excites me the most. Hotels that remain at the forefront of technological know-how have a huge benefit when it arrives to profitability: they can leverage info and reducing-edge tech remedies for optimal income administration. By recognizing prospective shifts in purchaser needs, inns are empowered to act swiftly with new location advertising procedures and units personalized about increased industry functionality.

Start scheduling for achievements

2023 is a new yr and with that will come many prospects for achievement. It’s important to strategy forward and have foresight in order to make the most of these possibilities. Start out by generating a potent basis so that you can attain higher heights and exceed your ambitions.

Make use of insights from past yrs alongside with business tendencies as perfectly as data gathered from consumer tastes to build a roadmap for achievement. Put into motion procedures that help you to established by yourself up for accomplishment in the new year. Commit in applications and procedures that will support streamline functions and choose benefit of any new systems that could supply an edge around rivals. With the ideal method and preparation, 2023 could be your finest 12 months but.

Lauren Hall is the CEO and Founder of iVvy, a top provider of application made for venues to fill their operate calendars and for planners to generate unforgettable situations, utilizing automation and cloud-dependent technological know-how. She is a passionate entrepreneur with a lot more than 25 years’ business administration expertise at Govt and Board degree, successfully building numerous firms from startup to strategic and fiscal exit. Lauren’s know-how spans production, retail, advertising and technologies industries in equally South Africa and Australia. She co-started iVvy in 2009, overseeing our expansion to 10,000 customers in 13 international locations and enlargement to New Zealand, Asia, Europe and North America.

Are you an industry imagined leader with a position of perspective on resort technologies that you would like to share with our viewers? If so, we invite you to review our editorial suggestions and submit your article for publishing thought.